Support Offering | WatchDog Premium Support | WatchDog AP Advanced Hardware Replacement |
---|---|---|
Support Provider | Ruckus Wireless | Ruckus Wireless |
Phone / Email / Web Support | 24x7x365 Controller + AP | n/a |
Support Web Access | Premium Level | n/a |
Advanced Hardware Replacement | Controller Only Next Business Day | AP Next Business Day |
Software Updates | Controller + AP | n/a |
Software Upgrades | Controller + AP | n/a |
Terms | 1/3/5 Yrs, co-term available on renewals | 1 Year, co-term available on renewals |
- WM #:
- 112512292
- Item Type:
- Support Contract