Posted by Ronen Isaac on 5th Jun 2018

Introducing WLANmall TOTAL Care for Your Video Surveillance Network

At WLANmall, we have always held great pride in helping you select the most cost-effective, future proof solutions for your wired, wireless or video surveillance networks. Our sales and support staff is always there for planning, insight and guidance through your installation process.

Over the years, we have seen a huge growth it he complexity of your networks. From selecting the right vendors, to interoperability, to getting the right level of support you need once the products are installed. Individually, each product you purchase can be managed with the help of the manufacturers knowledge base or technical support. But what happens with these complex systems is that you often don’t know where or who to turn to when something goes wrong in your network.

Introducing WLANmall TOTAL Care Plus for your video surveillance networks.

As a Milestone Platinum Partner, WLANmall has always had experts on hand or direct access to the right resources to fix even the most complex issues with your Milestone management servers, video recording software and more. And Milestone’s customer support and knowledge base are great resources for fixing most Milestone product issues. We always recommend Milestone Care Plus to all of our customers that provides continual support and upgrade capabilities for your Milestone-based video surveillance network. This easy-to-read chart explains the difference between Milestone Care Plus and Milestone Premium.

WLANmall has now taken the next step in video surveillance support and services. We’re here to help you with end-to-end network support--from Milestone to specialized analytic plug-ins to cameras to recorders, storage, servers and more WLANmall TOTAL Care takes total care of you. Our customized services make sure your network gets up and running and stays that way. Consider WLANmall your video surveillance network integration specialist with both pre-and post-deployment services.

To find out more about TOTAL Care features including system-wide planning, product integration, issue escalation and onsite support, visit our new TOTALCare overview.